Shipping Policy

In-stock orders ship within 24 hours on business days (Monday to Friday, excluding U.S. holidays). Orders placed on weekends or holidays ship the next business day.

Free U.S. shipping on orders over $150. Rates for smaller orders and faster options are shown at checkout before you pay.

You will receive a tracking email once your order ships. Delivery times are estimates from the carrier and are not guaranteed.

Please check your shipping address carefully. We are not responsible for orders sent to an incorrect address entered at checkout. If a package is marked delivered but you cannot find it, contact the carrier and then email us.

Where international shipping is offered, rates are shown at checkout. Customs duties, taxes and fees charged by the destination country are the customer's responsibility.

Email hello@diverserootshair.com with your order number.